Privacy Policy

1. Introduction

LJC Electrical is committed to protecting your privacy. This policy explains how we collect, use, and store your personal data when you use our website or services.

2. What Information We Collect

We may collect the following:

• Name
• Email address
• Phone number
• Address (if provided for quotations or services)
• Any information submitted via contact forms
• Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your data to:

• Respond to enquiries
• Provide quotations and services
• Communicate about ongoing work
• Improve our website and services
• Comply with legal obligations

We do not sell your data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on:

• Consent (e.g. submitting a contact form)
• Contract (to provide services)
• Legal obligation (e.g. record keeping)
• Legitimate interest (to improve services and respond to enquiries)

5. How We Store Your Data

Your data is securely stored using appropriate technical and organisational measures.
We retain personal data only for as long as necessary for:

• Service delivery
• Legal and tax obligations

6. Sharing Your Data

We may share your data with:

• Service providers (e.g. hosting, email systems)
• Professional advisors (if required)
• Authorities where legally required

All third parties are required to respect your data and keep it secure.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

8. Cookies & Tracking

We use cookies to improve user experience and analyse website traffic.
For full details, see our Cookie Policy.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Please check this page periodically.

11. Contact Us

If you have any questions about this policy or your data, contact:
LJC Electrical
Neachells Ln, Willenhall WV13 3SJ
sales@ljcelectrical.com
01902 735786